Pivotal Continues European Expansion Activities

Pivotal opens new UK offices, delivers localized solutions, increases Microsoft alliance activities and conducts CEO roadshow


London, UK, February 22, 2001 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced continued expansion in Europe with the opening of new offices in the United Kingdom, a series of joint Microsoft-Pivotal executive events throughout Europe and a CEO speaking tour with Norm Francis, Pivotal's president and CEO. Simultaneously, the company announced the general availability of localized solutions for the European market in French, German and Spanish.

"The European market demands rapid-to-deploy, cost-effective and proven solutions that enable businesses to accelerate revenue and customer retention," said Norm Francis, president and CEO, Pivotal. "Pivotal's European operations provide a mid-market optimized, enterprise scalable investment localized for European market requirements. It offers European enterprises superior total-cost-of-ownership through rich out-of-the-box functionality and the industry's most agile customization environment. Using Pivotal European solutions, companies throughout the European region are dramatically increasing their ability to meet the demands of the global customer economy."

Pivotal will serve the rapidly expanding European market for demand chain management solutions from its new offices located in a state-of-the-art business park in Bedfordshire, UK, regional offices in Germany, France and Ireland, as well as an eBusiness Center of Excellence in Northern Ireland.

Based on the global goals of the Microsoft-Pivotal business development agreement announced in December 2000, Pivotal and Microsoft are hosting a series of executive events across Europe including, Hamburg, Frankfurt, Stuttgart, Munich, Berlin, Düsseldorf, London and Paris. The events will focus on the impact of demand chain management in European companies and how these companies can leverage the Pivotal Demand Chain Network solution suite and Microsoft .NET Enterprise servers to maximize revenue and customer retention with greater speed, intelligence and business agility.

As part of the Microsoft-Pivotal alliance, Norm Francis, president and CEO of Pivotal, is currently on a CEO speaking tour on demand chain management across Europe. Francis will deliver presentations at Microsoft-Pivotal events in London on March 1, 2001 and then Paris on March 6, 2001. Francis will discuss the power of demand in the global customer economy and how companies are leveraging the Pivotal-Microsoft solution to create powerful business networks that drive revenue and maximize customer retention.

On March 3, 2001, Francis will also deliver a keynote at a Pivotal-KPMG 'eBusiness Executive Roundtable' in Zurich, Switzerland. The roundtable will provide expertise and insight to CEOs from across Europe into how European companies are leveraging Pivotal-Microsoft solutions to manage marketing, sales, service and support across all Internet and traditional communication channels.

Pivotal is also participating at CeBIT 2001 in Hannover, Germany from March 22 - 28, 2001. CeBIT 2001 is one of the world's leading technology venues for information technology, telecommunications and office automation. At CeBIT 2001, Pivotal will showcase its award-winning Pivotal Demand Chain Network solution suite that merges the power of sales, marketing, service and support into a unified global business infrastructure for demand chain management.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.


Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.


Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.

This release contains certain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results of events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include: rapid technological changes in the industry; volatility in the market price of the company's common stock; the company's ability to successfully manage its growth; the ability to maintain and grow successful third party relationships, to improve current products and develop new products, to adequately protect the company's proprietary rights, and other factors as described in the company's SEC filings. Although we believe that the expectations reflected in our forward-looking statements are reasonable, individual results may vary, and we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com