Pivotal Appoints Steven M. Gordon to Board of Directors

Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced the appointment of Steven M. Gordon to its Board of Directors. The company also named Gordon as Chairman of the Audit Committee.

Vancouver, BC, December 14, 2000 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced the appointment of Steven M. Gordon to its Board of Directors. The company also named Gordon as Chairman of the Audit Committee.

“Pivotal is pleased to name Steven M. Gordon to its board and audit committee,” said Norm Francis, president and CEO, Pivotal. “Gordon is an industry veteran who brings a proven track record in corporate finance and business development, including mergers and acquisitions. His participation on our board will provide added industry expertise to advance Pivotal’s leadership in the demand chain management market.”

Gordon has held senior level financial positions with several technology companies. As the former senior vice president, finance and administration, and CFO of Visio Corporation, Gordon presided over the team that negotiated and executed Visio’s US$1.5 billion acquisition by Microsoft in 1999. Gordon is a member of the Financial Executives Institute, the American Institute of Certified Public Accountants and the Software Financial Executives Association.

“Pivotal is solidly positioned to lead the demand chain management market with the powerful Pivotal Demand Chain Network solution suite,” said Steven M. Gordon. “The company is driving technology innovation and impacting the ability of enterprises worldwide to generate revenue. I look forward to working with the board and contributing to Pivotal’s acceleration in the enterprise market.”

Pivotal’s Board of Directors includes the following notable industry leaders: Douglas J. Mackenzie, general partner, Kleiner Perkins Caufield & Byers; Jeremy A. Jaech, vice president, Microsoft Corporation, Visio Division; Robin J. Louis, president, Ventures West Management Ltd. and, Donald A. Mattrick, president, Electronic Arts Worldwide Studios, Norm B. Francis, president and CEO, Pivotal; and Keith R. Wales, chief technology officer, Pivotal.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.

Statements made in this press release and materials about our future results, levels of activity performance, goals or achievements or other future events constitute forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in our forward looking statements. Although we believe that the expectations reflected in our forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com