Pivotal Soars to the Top Ten on the Deloitte & Touche Technology Fast 500

Pivotal eclipses competitors on the North American Fast 500 List

Kirkland, WA, November 16, 2000 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced that the company is ranked number nine on the Deloitte & Touche Technology Fast 500, a ranking of the 500 fastest growing technology companies in North America. The company secured its top ten position with 34,548 percent growth in revenues from 1995 to 1999. Pivotal eclipsed its competitors including Siebel and Broadvision.

To determine the fastest growing companies, Deloitte & Touche's experts reviewed company revenues for the past five years (1995-1999), calculated the five-year growth percentage, and then compared the growth of all the companies in North America. This year's Fast 500 averaged a five-year percentage revenue growth of approximately 3,960 percent. Pivotal recently took top honors in Canada when the company captured the number one position in the 2000 Deloitte & Touche Canadian Technology Fast 50.

"Pivotal is extremely honored to be named among North America's ten fastest growing technology companies," said Norm Francis, president and CEO of Pivotal Corporation. "The company's exponential growth attests to our unrelenting dedication to technology innovation, market leadership and customer success. Pivotal's demand chain network solutions are allowing companies worldwide to achieve maximum revenue generation through business agility and customer satisfaction."

According to Garry Foster, National Director of Technology & Communications, Deloitte & Touche, "Pivotal's top ten ranking on the prestigious Deloitte & Touche Technology Fast 500 proves that the company is among an elite group of technology leaders. The company's phenomenal growth is due to its vision, technology excellence and ability to seize market opportunities. We congratulate Pivotal on its exceptional accomplishments in today's hotly competitive technology marketplace."

Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.

Statements made in this press release and materials about our future results, levels of activity performance, goals or achievements or other future events constitute forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in our forward looking statements. Although we believe that the expectations reflected in our forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com