Pivotal Signs VP of Strategic Alliances to Expand Global Presence

Pivotal accelerates global growth through expansion of corporate management team

Kirkland, WA, August 24, 2000 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced the appointment of Sandy Blyth as vice president of strategic alliances. Blyth brings more than 15 years of technology experience during which he has had extensive management and senior-level experience building worldwide channel partnerships and alliances.

As vice president of strategic alliances, Blyth will be responsible for accelerating the worldwide expansion of Pivotal's channel partner and alliance programs. Working in tandem with Microsoft, Blyth will establish the Pivotal/Microsoft combination as the leading demand-side business solution for the large enterprise. In addition, Blyth's expertise will empower Pivotal's channel partners to effectively deliver Pivotal's demand chain network vision, strategy, and solution into the global business market.

"Blyth's appointment is an integral addition of expertise in Pivotal's extensive strategy to penetrate the international large-enterprise market for XML-based demand chain network solutions," said Norm Francis, president and CEO, Pivotal. "Blyth's executive experience, proven leadership in successfully building strategic partnerships and alliances and Pivotal's compelling demand chain solution is an excellent combination as Pivotal advances in its global growth strategy."

Prior to joining Pivotal, Blyth held executive level positions at Cambridge Technology Partners where he was responsible for driving and executing corporate alliance strategies. In his most recent position as vice president of global alliances, Blyth managed sales, marketing and technical activities worldwide for the global business unit in alliance with Microsoft.

According to Blyth, "Pivotal is redefining the parameters for managing demand chain networks with its leading XML-based technologies. Pivotal's goal is to accelerate the mobilization of its worldwide partners and alliances to drive global penetration into high-value deals with enterprise-scale companies. I am excited to be joining an organization that is increasing its market presence with such widespread momentum."

Blyth will report to Glenn Hasen, executive vice president worldwide field operations, and will be based in Pivotal's North American sales headquarters in Kirkland, Washington.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.

This press release contains forward-looking statements, including statements about the manner and timing of Pivotal's penetration of the large-enterprise market. Actual events or results may differ materially from those described in the forward-looking statements due to a number of risks, uncertainties and other factors, such as the market demand for Pivotal's demand chain network solutions. Forward-looking statements are based on management's estimates, beliefs and opinions on the date the statements are made. Pivotal assumes no obligation to update forward-looking statements if circumstances or management's estimates, beliefs or opinions should change. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com