Headhunter.net Selects Pivotal for Powerful Demand Chain Solution

Pivotal solutions to provide comprehensive demand chain management for leading provider of online recruiting services


Kirkland, WA, August 10, 2000 — Pivotal Corporation (Nasdaq NM: PVTL) today announced that Headhunter.net, the fastest growing job awareness destination site, has selected Pivotal to provide an XML-based demand chain network solution to deliver personalized customer experiences and manage collaborative relationships between customers, business partners, and employees.

Headhunter.net is the second largest online recruiting and job awareness network serving more than 6 million visitors a month. The company's recent acquisition of CareerMosaic is quickly furthering its growth momentum by creating a dynamic combined site featuring over 250,000 job postings representing more than 10,000 of the nation's employers. Pivotal will quickly deploy its solution to accommodate Headhunter.net's rapidly growing operations and expanding customer base.

Pivotal's demand chain network solution will enable Headhunter.net to enhance online brand loyalty and brand differentiation by delivering personalized support, sophisticated customer interaction and collaborative communication across every touch point in real-time. Pivotal will create a unified view of customer preferences enhancing Headhunter.net's ability to quickly deliver the right product to the right customer. The solution also provides real-time analysis capabilities that will enable Headhunter.net to evaluate purchasing trends and anticipate rapid changes in customer buying behavior.

"Pivotal's powerful demand chain network and unmatched technology offers exceptional advantages that will further Headhunter.net's strategy to quickly grow and increase brand loyalty and differentiation," said Jay Myer, senior vice president of corporate sales & marketing for Headhunter.net. "Using Pivotal to gain a detailed understanding of our customer experiences and provide personalized interactions will translate into accelerated revenue growth, market leadership and operational efficiencies."

According to Norm Francis, president and CEO, Pivotal, "The Internet is redefining the way companies manage demand chains and places new expectations for the delivery of real-time, personalized customer experiences across every communication channel. By leveraging the power of Pivotal, Headhunter.net will deliver unparalleled customer experiences that will raise the standard for customer service and assist the company in its goal to become the established leader in its industry."

About Headhunter.net

Headhunter.net is a leading national online recruiting and job awareness network, empowering candidates and corporations to manage the job search process. With the merger of Headhunter.net and CareerMosaic, the combined sites will feature more than 700,000 resumes and over 250,000 jobs representing 10,000 of the nations' top employers across virtually every industry. The new Headhunter.net, which will serve more than 6 million visitors a month, distinguishes itself by providing job seekers privacy when searching and applying for jobs, and allows job seekers and job posters to manage and track the visibility and performance of their listings.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.


Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.


Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.
This press release contains forward-looking statements, including statements about the manner and timing of deployment and performance of the Pivotal demand chain network solution to be deployed by Headhunter.net. Actual events or results may differ materially from those described in the forward-looking statements due to a number of risks, uncertainties and other factors, such as the need to develop, integrate and deploy applications to meet Headhunter.net's requirements, the possibility of development of deployment difficulties or delays, the dependence on Headhunter.net's satisfaction with the Pivotal demand chain network solution and its continued commitment to the deployment of the solution. Forward-looking statements are based on management's estimates, beliefs and opinions on the date the statements are made. Pivotal assumes no obligation to update forward-looking statements if circumstances or management's estimates, beliefs or opinions should change. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com