Pivotal Signs Key Oracle Executive to Lead North American Sales Organization

Pivotal Expands Senior Sales Talent To Drive Large-Enterprise Deals

Vancouver, B.C., July 25, 2000 — Pivotal Corporation (Nasdaq:PVTL) today announced the appointment of former senior-Oracle executive, David Langston, as vice president of sales for North America.

Langston brings more than sixteen years of technology experience during which he had nine years of management and executive-level experience at Oracle Corporation. Langston's extensive experience includes developing and leading sales organizations to drive Oracle's aggressive sales strategy to success by penetrating the large-enterprise market.

In his new role at Pivotal, Langston will be responsible for accelerating the triple-digit growth of Pivotal's sales presence in North America and the company's rapid penetration into larger-sized, larger-scale sales wins.

"Langston's appointment is a significant milestone in Pivotal's comprehensive strategy to penetrate the large-enterprise market for XML-based demand chain network solutions," said Norm Francis, president and CEO, Pivotal. "Langston is a senior-level sales executive from a world-class technology company. His proven abilities, combined with Pivotal's compelling solutions that unify Internet commerce, CRM, eSelling, and wireless technologies into a synchronized environment for making, serving, and managing customers, will prove to be a highly successful formula for the next phase of Pivotal's growth."

Prior to joining Pivotal, Langston held several senior-level positions at Oracle including area vice president of application sales and strategy, vice president application sales strategy for the Americas, and vice president applications and decision support for Oracle Canada. During his time at Oracle, Langston was responsible for increasing field sales effectiveness, positioning and selling application solutions, establishing sales teams and sales consulting teams, and developing sales strategies for large-enterprise deals.

According to Langston, "Pivotal has achieved significant business momentum through its unique market positioning as the leading provider of XML-based demand chain network solutions. Pivotal will now accelerate the mobilization of its North American sales force to drive high-value deals with large-scale companies. I am delighted to be joining a sales organization that, having consistently generated triple-digit revenue growth, I consider second to none in our industry."

Langston will report to Glenn Hasen, executive vice president worldwide field operations and will be based in Pivotal's North American sales headquarters in Kirkland, Washington.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.
This press release contains forward-looking statements, including statements about the manner and timing of Pivotal's penetration of the large-enterprise market. Actual events or results may differ materially from those described in the forward-looking statements due to a number of risks, uncertainties and other factors, such as the market demand for Pivotal's demand chain network solutions. Forward-looking statements are based on management's estimates, beliefs and opinions on the date the statements are made. Pivotal assumes no obligation to update forward-looking statements if circumstances or management's estimates, beliefs or opinions should change. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com