Pivotal eRelationship 2000 Announced as First eBusiness Solution Certified for Microsoft Windows 2000

New solution for eBusiness Relationship Management takes advantage of new features in Microsoft Windows 2000 to deliver unprecedented scalability, reliability, performance and security

Vancouver, Canada, February 17, 2000 — Pivotal Corporation (Nasdaq: PVTL) The eBusiness Relationship Company™, today announced that Pivotal eRelationship™ 2000 is the first eBusiness relationship management (eBRM) solution to be Microsoft Certified for Windows 2000. Pivotal eRelationship 2000 combined with Microsoft Windows 2000 and Windows DNA 2000 is the most scalable, reliable and cost-effective eBRM solution available today.

"Pivotal is pleased to receive Certification for Microsoft Windows 2000 as an outcome of our relentless commitment to optimize for every new feature that Microsoft has engineered into Windows 2000," said Norm Francis, president and CEO of Pivotal. "We believe our newly released Pivotal eRelationship 2000, re-architected from the ground up as a three-tiered Internet application, is the most scalable, reliable, flexible and cost-effective eBusiness relationship management solution on the planet - as proven in our recent record-breaking scalability results in the Microsoft Advanced Performance Facility."

According to Deborah Willingham, vice president, Windows Marketing, Microsoft Corporation, "Pivotal's extraordinary efforts to maximize the customer benefits of Microsoft Windows DNA and Windows 2000 have resulted in the enhanced scalability and reliability of its eBusiness relationship management solution. For over five years, Pivotal has demonstrated an all-out commitment to optimizing for the Microsoft platform and as a result, Pivotal eRelationship 2000 is an exceptional eBusiness solution for Windows 2000."

To achieve certification for Microsoft Windows 2000, Pivotal underwent a rigorous set of compliance and performance tests administered by a third-party auditor. The new Pivotal eRelationship 2000 solution, which was officially launched on February 1, was specifically engineered to optimize for Microsoft Windows DNA technologies - including Windows 2000, XML, XSL, Microsoft Message Queue Server (MSMQ), COM+ and SQL Server 7.0. This high degree of optimization for the Microsoft platform produces scalability and performance superior to that of alternative solutions which seek to support multiple UNIX, Oracle, and IBM DB2 operating environments.

According to Kennet Westby, CIO, CornerDrugstore.com, "Pivotal offers the most compelling eBusiness relationship management solution for Microsoft Windows 2000. CornerDrugstore.com's innovative and aggressive eBusiness strategy is powered by Pivotal and Microsoft to ensure that our company can grow and adapt with the needs of our customers and to allow us to provide a solid infrastructure for conducting business over the Internet."
Pivotal Corporation, The eBusiness Relationship Company, enables organizations, globally, to capitalize on the power of the Internet and increase revenue by providing highly scalable, 360° eBusiness relationship management (eBRM) Web, wireless, and hosted solutions for eMarketing, eSales, eCommerce, and eService that engage customers, business partners, and employees in personalized, one to-one relationships. The Pivotal eRelationship 2000 eBRM solution provides personalized, intelligent, self service relationship hubs for customers and business partners integrated with a unified digital workplace for front office employees. Pivotal solutions combine eCommerce, business portal, and customer relationship management capabilities within a flexible, scalable, standards-based architecture ideally suited to the needs of B2B organizations seeking to merge the power of the Internet with traditional business models. The Pivotal eRelationship 2000 solution holds the current eBRM world record for scalability on the Microsoft Windows 2000 business Internet platform, benchmarked at 20,000 concurrent users averaging less than one second in response time. Pivotal solutions are exclusively to optimize the Microsoft Windows 2000 and Windows NT 4.0 operating platforms.

Pivotal solutions are sold in 34 countries and available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base comprises over 700 organizations in traditional market sectors and the new digital economy, including KPMG, CornerDrugstore.com, Ericsson, Medpool.com, HarperCollins Publishing, Deutsche Bank, FOSS, Trader.com, Southern Company, Lucent Technologies, NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol "PVTL."

To access Pivotal's Window 2000 online media kit, click here: http://www.pivotal.com/PressBox/windows2000.htm

This press release contains forward-looking statements regarding the anticipated performance of Pivotal's recently released product, Pivotal eRelationship 2000. Actual results could differ materially from those anticipated in these statements based upon a number of factors including the possibility that actual performance will not duplicate test results, dependence on the continued interest, cooperation and performance of third parties, particularly Microsoft and Compaq, with whom Pivotal has business relationships, the risks involved in developing software solutions and integrating them with third-party software and services, the possibility that competitors will introduce new and improved products and services and the need to compete successfully with existing and new products and services offered by competitors. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com