Microsoft Selects Pivotal eBusiness Solution for Bill Gates' Windows 2000 Keynote Demo

Pivotal eRelationship 2000 to be showcased by Bill Gates as the premier example of eBusiness relationship management on the Microsoft Windows 2000 platform

Vancouver, Canada, February 17, 2000 — Pivotal Corporation (Nasdaq: PVTL) The eBusiness Relationship Company™, today announced that Pivotal's industry-leading eBusiness relationship management (eBRM) solution will be demonstrated by Bill Gates, Microsoft Chairman and Chief Software Architect, at the worldwide premiere of Microsoft Windows 2000. Pivotal eRelationship™ 2000, the first eBRM solution to be certified for Windows 2000, will be showcased as the leading sell-side eBusiness solution on the Microsoft platform at the Windows 2000 launch event, which will be broadcast worldwide today at 9:30 am PST (12:30 pm EST).

"Pivotal's extraordinary efforts to maximize the customer benefits of Microsoft Windows DNA and Windows 2000 have resulted in the enhanced scalability and reliability of its eBusiness relationship management solution," said Deborah Willingham, vice president, Windows Marketing, Microsoft Corporation. "For over five years, Pivotal has demonstrated an all-out commitment to optimizing for the Microsoft platform and as a result, Pivotal eRelationship 2000 is an exceptional eBusiness solution for Windows 2000."

The comprehensive eBusiness demonstration by Bill Gates will feature the Pivotal eRelationship 2000 solution integrated with leading Internet solutions from Commerce One (Nasdaq: CMRC) and Alibre. The demo will dramatize a General Motors (NYSE: GM) B2B eCommerce process that runs entirely in the Windows 2000 environment.

According to Norm Francis, president and CEO of Pivotal Corporation, "The launch of Windows 2000 is a monumental industry event in which we are honored to participate. This demonstration is the culmination of many years of unwavering dedication at Pivotal to building the most powerful, scalable, and flexible eBRM solution on the planet, and exclusively using the Microsoft platform to do it. From today forward, no company that requires world-class scalability and performance needs to be held hostage by over-priced, over-engineered UNIX, Oracle, and IBM DB2 solutions. Pivotal's Windows 2000-based solutions for managing the eSales, eCommerce, eMarketing and eService relationships between customers, business partners, and employees are the most scalable, reliable, and cost-effective to be found in the industry today."

Click here to access Pivotal's Window 2000 online media kit.

Pivotal Corporation, The eBusiness Relationship Company, enables organizations, globally, to capitalize on the power of the Internet and increase revenue by providing highly scalable, 360° eBusiness relationship management (eBRM) Web, wireless, and hosted solutions for eMarketing, eSales, eCommerce, and eService that engage customers, business partners, and employees in personalized, one to-one relationships. The Pivotal eRelationship 2000 eBRM solution provides personalized, intelligent, self service relationship hubs for customers and business partners integrated with a unified digital workplace for front office employees. Pivotal solutions combine eCommerce, business portal, and customer relationship management capabilities within a flexible, scalable, standards-based architecture ideally suited to the needs of B2B organizations seeking to merge the power of the Internet with traditional business models. The Pivotal eRelationship 2000 solution holds the current eBRM world record for scalability on the Microsoft Windows 2000 business Internet platform, benchmarked at 20,000 concurrent users averaging less than one second in response time. Pivotal solutions are exclusively to optimize the Microsoft Windows 2000 and Windows NT 4.0 operating platforms.

Pivotal solutions are sold in 34 countries and available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base comprises over 700 organizations in traditional market sectors and the new digital economy, including KPMG,, Ericsson,, HarperCollins Publishing, Deutsche Bank, FOSS,, Southern Company, Lucent Technologies, NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol "PVTL." This press release contains forward-looking statements which can be identified by terminology such as "may," "will," "should," "expects," "plans," "anticipates," "believes," "estimates," " predicts", "potential" or "continue" or the negative of such terms or comparable terms. In particular, this release includes statements regarding the evolution of the eBusiness relationship management industry and Pivotal's competitive ability to deliver applications, support and service with the collaboration of business partners such as Microsoft. These statements are based on management's current projections, beliefs and opinions. Actual results could differ materially from those anticipated in these statements based upon a number of factors including: the evolution of the eBRM industry; lack of growth in the Internet and eCommerce markets; the performance of Pivotal's competitors; and the success of Pivotal's collaborative arrangements with partners. Pivotal undertakes no responsibility to update forward-looking statements if circumstances or management's projections, beliefs or opinions change. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401