Pivotal Corporation Named Fastest Growing Customer Relationship Management ISV

'Winning on Windows' top Independent Software Vendor (ISV) ranking recognizes Pivotal’s outstanding growth, innovation and market opportunity

North Vancouver, BC, April 19, 1999 — Pivotal Corporation announced today that it has been named the fastest-growing customer relationship management (CRM) ISV. Based on research conducted by Reality Research, Inc. (a wholly owned subsidiary of CMP Media) and sponsored by Microsoft Corp. and Information Week, Pivotal joins other fast-growth ISVs in the first ever "Winning on Windows" ranking of the top 75 fastest growing software companies for Windows in North America.

The Pivotal 360° CRM product family provides the most robust and comprehensive CRM solution for Microsoft® BackOffice® and Internet platforms. This enables business-to-business enterprises around the world to leverage the power of cutting edge Internet, database and mobile technologies to automate and unify all the processes that involve interacting with customers and managing ongoing relationships with them. The product family includes Pivotal eRelationship™ application suite, designed to transform Web sites into Internet Relationship Hubs™ for partner collaboration and customer relationship management over the Internet, and Pivotal Relationship® 99/SQL7 application suite, designed to unify and automate internal sales, marketing and service operations.

"Since its founding, Pivotal Corporation has consistently provided the leading customer management solutions for the Microsoft BackOffice platform," said Tod Nielsen, vice president, developer marketing for Microsoft. "It comes as no surprise that Pivotal ranks among the fastest-growing ISVs for Windows."

Pivotal was selected from a pool of more than 10,000 ISVs and honored for its top "Winning on Windows" ranking last evening at a reception in Chicago at the Spring Comdex/Windows World Show. Companies were ranked and selected based on highest percentage revenue growth between 1997 and 1998. The Winning on Windows, ISV 75 will be featured in this week’s issue of InformationWeek and also highlighted on Microsoft’s Web site at msdnisv.microsoft.com/msdnisv/winning/

"Pivotal’s focus on the Windows platform has given us tremendous opportunities for growth and innovation. It has also aligned Pivotal with a company that appreciates its ISVs and has delivered excellent support in building our business," said Norm Francis, president and chief executive officer of Pivotal Corporation. "It is an honor to be recognized by Microsoft in the inaugural 'Winning on Windows' ranking."

Pivotal Corporation is a global supplier of 360° eBusiness Relationship Management solutions that enable organizations to increase revenue by enhancing relationships with customers and business partners and conducting personalized online commerce. Pivotal's eBRM solutions fuse eCommerce, customer relationship management and business portals to automate sales, marketing, and customer service relationships between employees, business partners and customers over the Internet and corporate networks.

Pivotal's international distribution channel consists of direct salespeople, certified value-added resellers, systems integrators, technology partners and distributors. The company has more than 600 customers worldwide with more than 65,000 licensed users. Customers include Yahoo, Excite@Home, BottomLine Technologies, Micrografx, Hewlett-Packard Co., UNOCAL, Inc., Kimberly-Clark Corporation, Intel Corporation, Siemens Electric Ltd., USG Corporation, Lucent Technologies, Holophane Corporation, The Principal Financial Group and Sun Healthcare Group.
This release contains certain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results of events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include: rapid technological changes in the industry; volatility in the market price of the company's common stock; the company's ability to successfully manage its growth; the ability to maintain and grow successful third party relationships, to improve current products and develop new products, to adequately protect the company's proprietary rights, and other factors as described in the company's SEC filings. Although we believe that the expectations reflected in our forward-looking statements are reasonable, individual results may vary, and we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com